Why should jewellery retailers consider your company?
Quantum is a leading specialist insurer of the jewellery trade in Australia. Established in 2004, we underwrite across the Asia Pacific region, covering jewellers in Australia, New Zealand, Hong Kong, Malaysia, Thailand, Indonesia and further afield.
As a specialist in the field, our company understands the jewellery trade and the daily challenges its members have to face.
Through a network of highly skilled insurance brokers, we strive to provide our jeweller clients with the most comprehensive coverage at the most competitive rates in the market.
What else should jewellers know about your company?
We examine every client in detail, working with the broker to understand their client’s jewellery business, whether it is a retailer, wholesaler, distributor, manufacturer, or a combination of all four.
We ensure that the cover is tailored to the individual risk and appropriate for the client’s needs. If there is a claim, our team in Australia will work with the client’s broker to ensure a speedy and satisfactory resolution so the jeweller can get back into business as quickly as possible.
Quantum’s policies are backed by Lloyd’s of London, the world’s leading insurance and reinsurance marketplace.
What insurance products do you specialise in?
All our products focus on insuring jewellery, watches, diamonds, bullion, art, money and collectibles.
We offer products to trade customers and private individuals who wish to insure their precious items, from a single engagement ring to huge collections worth tens of millions of dollars.
What other services does your company offer?
Working in partnership with our brokers, Quantum also provides tailored insurance advice for customers. We also work with risk advisers who can help clients with security advice and risk management.
Can you describe your claims process?
In the unfortunate event of a loss, our clients are advised to contact their insurance broker as their first point of contact.
Once notified, we promptly assign an assessor, if necessary, to expedite the recovery process and get our clients back in business as soon as possible.
With a network of independent loss assessors across Australia, we can typically have someone on-site within 24 hours, or even sooner for major or complex losses requiring immediate support.
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