Learn from the best... and worst

It’s implied that famous stores are successful because they do everything right; however, after a recent trip to Tiffany & Co, Tony and Leanne Argyle found that even iconic brands can treat their customers with disdain.

On a recent trip to the Big Apple, Audrey Hepburn fan Leanne wanted to visit New York’s famous Tiffany & Co store. She’s been to Tiffany stores before but never to the flagship store on 5th Avenue, and she was looking forward to enjoyi...

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