Five ways to rev-up retail staff

It is possible for jewellers to employ amazing retail staff, so resist the temptation to employ unmotivated “casuals”. Barbara Crowhurst lists five simple acts that will drive up employee engagement and sales.

Perhaps the biggest challenge retailers face is finding good people to staff their stores. In today’s environment, it’s hard to find skilled people who are willing to work for the wages and during the hours that the sector demands.

It doesn...

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