According to a statement released by the Gemological Institute of America (GIA), its diamond sealing service – a process that involves sealing a graded diamond and its key information in a compact, tamper-resistant package for easy transport and display – had been put on hold.
An investigation held in conjunction with an independent agency was said to be underway in order to determine the source of the mislabelled sealed diamond and the circumstances surrounding its submission.
An investigation held in conjunction with an independent agency was said to be underway in order to determine the source of the mislabelled sealed diamond and the circumstances surrounding its submission.
Clients with concerns about a GIA-sealed diamond were encouraged to submit the unopened sealed packet for examination. “[The] GIA will verify that the diamond matches the report information and return it in a sealing packet at no charge,” the statement read.
GIA spokeperson Stephen Morisseau confirmed to Jeweller that at the time of publication, there had been no updates on whether the service – which was said to primarily be used by the investment market – would be reinstated.
At the same time, but in an unrelated matter, the grading laboratory announced it would no longer be issuing duplicate reports.
The GIA was believed to have deemed the service redundant as clients could easily obtain their own copies via its Report Check service.
“If a GIA report is lost, stolen or damaged, clients may obtain report information through GIA’s online Report Check service or by requesti