Your jewellery customers are under attack

The competition for customers is immense. RICHARD SHAPIRO analyses how traditional retailers can not only mitigate threats to their customer base but thrive well into the future as well.

Wake up! At no point in history has your customer base been more vulnerable than today. Competition is everywhere. It’s instantaneous and hiding behind every mobile device, third-party seller, and easily funded start-up. Here are just a few comp...

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