With even more change likely to occur over the next 12 months, it’s time for jewellers to address these challenges head on.
Jeweller’s December issue – which is out now – has multiple in-depth reports from industry heavy hitters on how to better understand these changes and thrive during this uncertain period.
First up is diamond maverick Martin Rapaport, who is never short of words when it comes to diamonds. This month, Rapaport goes one-on-one with Jeweller to discuss the current state of the international diamond market.
All retailers want to provide a ‘great customer experience’ but how many deliver on it? Pandora’s David Allen outlines what retailers need to do in order to achieve the holy grail of retail.
Colin Pocklington also explains how to adapt to the ‘new normal’ retail environment and what to focus on during a downturn.
Finally, Jeweller has travelled the globe and collated stores with some seriously impressive in-store designs. This may very well be the perfect inspiration fodder for retailers wanting a fresh start come 2018.
The last 2017 issue of Australia and New Zealand’s #1 jewellery industry magazine not only aims to entertain and educate, but also inspire retailers to achieve success in 2018 and beyond. See below for more details.
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JEWELLER'S DECEMBER ISSUE |
FEATURESAN INTERVIEW WITH RAPAPORT, THE DIAMOND MAVERICK
MARTIN RAPAPORT is never short of words when it comes to diamonds. COLEBY NICHOLSON met with the industry nonconformist to discuss the current state of the international diamond market. Read more.
GREAT CUSTOMER EXPERIENCE: STEPS TO WOO YOUR AUDIENCE
All retailers want to provide a ‘great customer experience’ but how many deliver on it? DAVID ALLEN outlines ways to achieve the holy grail of retail. Read more.
RETAIL TIPS FOR PROSPERING IN THE NEW NORMAL
The retail landscape has altered forever and dramatic changes are still expected. COLIN POCKLINGTON reports on how jewellers can best adapt to a changing market in order to survive and thrive. Read more.
INTERNATIONAL IN-STORE DESIGN SECRETS
In-store design is a major influencer of consumer purchasing decisions but finding the right visual strategy isn’t always easy. TALIA PAZ scours the globe in search of jewellery stores with the X factor. Read more.
HIGH-QUALITY GEMSTONE FACETING IS THE WAY OF THE FUTURE
The commercial realities of gem-cutting means there is little emphasis placed on high-quality gemstone faceting. VICTOR TUZLUKOV discusses why this is detrimental to the industry and its future. Read more.
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Business FeaturesWHY ARE MORNING MEETINGS MORE PRODUCTIVE?
Driving a team to reach a shared goal requires owners to know what they want and what they need to do to get there. DAVID BROWN explains why a daily morning staff meeting is one of the best resources to bring to a business. Read more.
OUT-OF-STOCK PRODUCT - TO SHOW OR NOT?
Showing product that isn’t in stock is a quick way to disappoint customers; however, DOUG FLEENER says it can still be done as long as salespeople approach it in the right way. Read more.
BUSINESS ADVICE THAT RARELY WORKS
Businesses searching for a way to improve profitability and performance must consider many strategies, not all of which are going to work. DAVID SHARPE reports on the realities of some popular business advice. Read more.
WAGING WAR: MARKETING VS SALES
Should marketing be less of a focus than sales or are they equally important to retail businesses? DALE FURTWENGLER discusses the relationship between the two and if a peace treaty can be made. Read more.
RETAIL TOOLS TO EASE THE CHRISTMAS RUSH
The festive season is chaotic but there is a plethora of digital staff collaboration tools to help businesses stay organised and running smoothly this christmas. LILIAN SUE reports. Read more.
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MONTHLY REGULARSMARGIN CALL
I’ve been in the retail industry my entire working life, both as a retailer and most recently as a supplier, and I’ve never seen the market as difficult as it is right now. HAYLEY BIRTLES-EADES discusses further. Read more.
MY BENCH: DAN SHADWICK
While their artisan skills and creations are often awe-inspiring, bench jewellers are generally hidden away in the backrooms creating fine jewellery... that is until now. Read more.
JEWELLERY HEADLINES THAT ROCKED 10 YEARS AGO
Time flies, huh? It’s interesting how time can change people’s perspective on various issues; what was important yesterday is not so important today. Read more.
COLOUR INVESTIGATION: ZIRCON
Zircon is a mineral with certain optical properties that can rival those of a diamond. Found in a varied palette,the cause of colour in this gemstone is little known. STACEY LIM discusses two popular theories. Read more. |
READ IT ALL IN JEWELLER'S DECEMBER ISSUE. OUT NOW!
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