Technological failures often reveal ?aws in conventional wisdom. GRAHAM JONES encourages you to think outside the box. Read more »

Businesses have a habit of avoiding routine maintenance, preferring to perform costly large overhauls every few years. GRAHAM JONES explains that small but consistent tweaks leads to big savings further down the line. Read more »

Writing for the web is all about using accessible language. GRAHAM JONES warns retailers not to get bogged down in business speak when creating their digital content, even if they think it sounds impressive to readers. Read more »

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