30/09/2013
What role does social media play in the hiring process? Karen Sutherland reports that employers now have a “shop window” to view prospects. But can it be taken too far?
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20/06/2013
In yet another case of not having written evidence to back up decisions made when creating bespoke jewellery pieces, this time a jeweller finds himself in a court battle.
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23/05/2013
Tougher new pay-as-you-go (payg) and superannuation payment laws will make company directors more accountable, according to taxation expert Scott Hedge.
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26/03/2013
How can retailers instil in staff a culture of values that is unique to their particular companies, so that it becomes a part of that business' DNA? What does it take to build business ethics? Tim Andrew explains.
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01/10/2012
All too often retailers think the best way to increase business in difficult times is to discount or conduct 50% off sales but that's often a knee-jerk reaction. There are many other ways to attract customers.
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02/07/2012
When times are tough, it’s always the same story: focus on good customer service, pay attention to your visual merchandising and manage your sales staff. But what does all that really mean?
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01/12/2011
When consumers aren’t spending in your store, jewellery retailers all too often resort to discounting, believing this is the only solution in tough times.
When times are tough, it’s always the same story: focus on good customer service, and creativity is the key to sales success.
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