89 minutes ago
• Georganne Bender
Sometimes, we need to go back to basics. Let's not overcomplicate matters. GEORGANNE BENDER concludes the series on customer service standards.
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2 days ago
• Samuel Ord
After once again failing to reach an agreement on a revised definition for ‘conflict diamonds’, the Kimberley Process is facing renewed criticism.
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2 days ago
• Samuel Ord
The Kimberley Process has once again failed to reach a consensus on a revised definition for ‘conflict diamonds’ following the plenary in Dubai.
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2 days ago
• Samuel Ord
Over the past week, the story of a former professional snowboarder who became the leader of a ruthless international cocaine cartel has generated global headlines.
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2 days ago
• Samuel Ord
A remarkably rare set of Patek Philippe pocket watches is headed to auction for the first time in early December, with an eye-popping pre-sale estimate.
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2 days ago
• Samuel Ord
Sotheby’s has confirmed that a high-profile fancy colour pink diamond was withdrawn from auction for an unspecified reason.
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2 days ago
• Samuel Ord
As the fallout continues from the multi-million dollar collapse of a luxury diamond jewellery retailer in the UK, a new report has detailed a supposedly lacklustre response from regulators.
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2 days ago
• Samuel Ord
The Natural Diamond Council has confirmed the appointment of Amber Pepper as CEO, stepping into the role in February next year.
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24/11/2025
The dramatic rise of gold prices has caused headaches for many jewellers. ARDA KARA encourages retailers to think creatively when navigating new market conditions.
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21/11/2025
• Simon Dell
Have you recently launched a new business? SIMON DELL says that you can create significant results from a modest investment in digital marketing.
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21/11/2025
• Shep Hyken
Minor problems encourage customers to imagine larger issues. SHEP HYKEN encourages your business to manage its perception.
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21/11/2025
Take a few moments to enjoy Jeweller's Friday Flicks video selection, including updates on current affairs and insights into the jewellery trade. This week, discover how soaring gold prices have Australians selling family heirlooms, learn about the British Museum’s efforts to buy Henry VIII’s gold pendant, and uncover how thieves carried out a daring crown jewel heist at the Louvre.
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18/11/2025
• Samuel Ord
Three international companies are expected to control more than a third of Australia’s online retail market by next year, with analysts warning of the immense pressure this places on local businesses.
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18/11/2025
• Samuel Ord
An agreement has reportedly been reached between the US and Switzerland for a lower tariff rate – a welcome announcement for the broader luxury watch industry.
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