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Search Results - Rich Kizer and Georganne Bender, Feature Stories

your search of 'Rich Kizer and Georganne Bender, Feature Stories' has 2 results.

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Feature Stories
Increase your jewellery shelf esteem

Now that Christmas and the New Year sales period is over, it’s the perfect time to revise store presentation for the coming season. RICH KIZER and GEORGANNE BENDER report. Read more »
Over the telephone, 86 per cent of a caller’s cues come directly from tone of voice and just 14 per cent from the words used in conversation

Feature Stories
The phone is still the best sales tool

It might seem basic but in the modern retail world where customer communication is possible 24/7, the simple act of answering the telephone is often overlooked. RICH KIZER and GEORGEANNE BENDER advise going back to the basics on old-fashioned telephone etiquette will set your store apart. Subscription required. Read more »

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