Have you thrown in the towel too early? THOMAS YOUNG discusses the digital marketing revolution. Read more »

Are you struggling to generate results from your digital marketing efforts? THOMAS YOUNG discusses common mistakes. Read more »

Are you ready to take your digital marketing strategy to the next level? THOMAS YOUNG discusses the hottest new tools available to increase the impact of business websites. Read more »

Digital marketing has been around for more than 25 years. THOMAS YOUNG cautions against some common mistakes. Read more »

The digital marketplace is increasingly crowded for retailers. THOMAS YOUNG explores methods to help your business stand out. Read more »

All businesses are unique but the principles behind success are universal. THOMAS YOUNG explains the nature of these principles, and how you can best implement them. Read more »

Building buzz around your business can be challenging, writes THOMAS YOUNG, but one of the simplest – and best – ways to market yourself is through your customers. Read more »

When it comes to setting your prices, the process is more science than art – and knowing how to price products correctly will have a significant impact on a store’s bottom line. THOMAS YOUNG reports. Read more »

Setting a fair and reasonable price is not only vital for consumers but also for the success of a business. THOMAS YOUNG explains how to price to thrive, rather than survive. Read more »

In times when trading is difficult, THOMAS YOUNG believes it’s good for organisations to go back to basics, and there’s no further back than reviewing a business’ mission statement. Read more »

When considering sales and marketing, businesses can unlock signi cant bene ts and increase sales by concentrating on the basics. THOMAS YOUNG reports. Read more »

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Consumers who monopolise the attention of staff but still refuse to buy are time-wasters. THOMAS YOUNG advises teaching staff to recognise these qualities in a prospect and start reclaiming productivity immediately. Read more »

The secret to driving repeat business lies in building strong customer relationships and good customer relationships begin by establishing trust. THOMAS YOUNG outlines ways retailers can improve trust. Read more »

Objections are a natural part of the sales process and staff who know how to recognise them have a greater chance of turning them into sales. THOMAS YOUNG offers tips for managing hesitations. Read more »