28/11/2024
• Denyse Drummond-Dunn
It’s important to stand out in a competitive industry! DENYSE DRUMMOND DUNN concludes her series on generating word-of-mouth marketing for your jewellery business.
Read more »
|
06/11/2024
• Donna St. Jean Conti
Are you ready for the road ahead? Failing to plan is planning to fail! DONNA ST JEAN CONTI encourages you to enter the new year with a strategy.
Read more »
|
01/10/2024
• Sue Cockburn
Will you play the long game with your customers? SUE COCKBURN argues that quality customer service is a marathon, not a sprint.
Read more »
|
07/08/2024
• Alex Fetanat
Looking for a new strategy to improve sales at your jewellery store? ALEX FETANAT outlines the value of email marketing campaigns.
Read more »
|
05/07/2024
• Dale Furtwengler
Looking to improve your sales? Consider fine-tuning your approach to communication. DALE FURTWENGLER discusses the art of language.
Read more »
|
12/06/2024
• Michael Hinshaw
How well do you really understand your customers? MICHAEL HINSHAW encourages you to ask the big questions about your business.
Read more »
|
07/05/2024
• David Brock
Hoping to increase your sales this year? DAVID BROCK reveals the secret to mutual success between businesses and customers.
Read more »
|
16/04/2024
• Doug Fleener
Employees thrive when they are given clear expectations. DOUG FLEENER explains the importance of measuring sales performance.
Read more »
|
08/03/2024
• David Brown
What’s the difference between product and staff training? DAVID BROWN explains the crucial distinction between two essential elements of retail.
Read more »
|
14/02/2024
• Jeannie Walters
Most businesses believe they offer customers a quality experience. JEANNIE WALTERS encourages you to question how true that is.
Read more »
|
14/11/2023
• Shep Hyken
Your business doesn’t always need to go ‘above and beyond’ to succeed. SHEP HYKEN discusses managing customer expectations.
Read more »
|
05/10/2023
• Anastasia Lloyd-Wallis
The COVID-19 pandemic has had a lasting impact on retail. ANASTASIA LLOYD-WALLS details the future habits of consumers.
Read more »
|
11/09/2023
• David Brown
The foundation of every successful jewellery store is a solid core. DAVID BROWN reveals how an understanding of the basic principles of sport can improve your store’s sales.
Read more »
|
10/08/2023
• Bernadette McClelland
In what ways can we use the conventions of the past, to benefit our businesses today? BERNADETTE MCCLELLAND looks back on sales wisdom from the 1960s.
Read more »
|
11/07/2023
• Rich Kizer and Georganne Bender
Running a jewellery store can be challenging, and getting stuck in a routine is easy. RICH KIZER and GEORGANNE BENDER offer solutions for struggling salespeople.
Read more »
|